Shipping Policy

Last updated: August 2026

Thank you for shopping with Silk and Soil. Here's what to expect when it comes to shipping your order.

Where We Ship

We currently ship within the United States only. We do not offer international shipping at this time.

Processing Time

Orders are typically processed and prepared for shipment within 1-3 business days. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates and Delivery Times

Delivery times are estimates and begin from the date of shipment, not the date of order. Delivery times are not guaranteed and may be affected by carrier delays outside our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's progress.

Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible at support.silkandsoil@gmail.com and we will do our best to update it before it ships.

Lost or Delayed Packages

If your package appears lost or is significantly delayed, please reach out to us at support.silkandsoil@gmail.com and we will work with the carrier to locate your order or arrange a resolution.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at support.silkandsoil@gmail.com with photos of the damage, and we will arrange a replacement or refund at no cost to you.

Contact Us

If you have any questions about our shipping policy, please contact us at support.silkandsoil@gmail.com.